CROMWELL HILL
HOUSE RULES
Please ensure every guest in the party is familiar with our house rules and house manual instructions.Smoking and/or vaping is not permitted in the house.
- Parties or unauthorized guests above the stated occupancy of the property are not allowed.
- Be respectful to our neighbors and keep the noise to a minimum
- No fires or coals are allowed on the decks, balconies, or porches.
- The use of fireworks is not permitted.
- Illegal substances are not allowed on the premises.
- Do not rearrange the furniture or décor.
- Refrain from activities that may damage the condition of the property for future guests or which result in excessive maintenance or cleaning.
- The property is not childproofed, children must always be monitored by responsible adults.
- Please exercise caution when enjoying the house amenities by following the posted instructions.
- Do not enter the pool as it's not in working order.
- Fireplace is not operational, please do not use.
- Please be mindful when exploring the grounds. It's advisable to wear appropriate clothing and use insect repellent to avoid tick bites, and avoid touching any unfamiliar plants to prevent exposure to poison ivy.
- We do not provide firewood for the fire pit.
QUIET HOURS
9pm - 8am
ALARM SYSTEM
HOW TO ARM AND DISARM THE RING ALARM SYSTEM
- Video
- To disarm: enter your code and press the X button
- To arm: enter your code and press the AWAY button (the button with an image of a person running away)
HOW TO USE THE CHARCOAL GRILL
- Prepare charcoal briquettes or lump charcoal. If using briquettes, stack them in a pyramid shape and add lighter fluid. Wait a few minutes for the lighter fluid to soak in, then light the coals. If using lump charcoal, arrange the pieces in a single layer and light them with a chimney starter.
- Wait until the coals are glowing red and covered with a layer of ash before placing food on the grill. This usually takes 20-30 minutes
- Adjusting the vents to control the temperature of the grill. Opening the vents will increase airflow and raise the temperature, while closing the vents will reduce airflow and lower the temperature.
- Clean grill grates with a wire brush before and after cooking.
- Cook food to desired level of doneness, using a meat thermometer to check internal temperature.
- Remove food from grill and turn off vents to extinguish coals.
- Let the grill cool completely before cleaning.
- Clean grill grates with a wire brush and wipe down the exterior with a damp cloth.
PET/SERVICE ANIMAL RULES
PETS ARE NOT ALLOWED IN THE HOME
If we have made an exception and have allowed you to bring a pet or your service animal please follow the rules below:
- Please keep the pet off of furniture and bedding.
- Clean up accidents swiftly. If there is an accident that you're not able to clean yourself, please let us know as soon as possible.
- Guests are responsible for any damage caused by their pet. The pet fee is designated for the additional cleaning service and will not be applied to the cost of any damages caused by the pet.
- The pet must be crated if left without supervision.
- Pets must be on a leash or in a carrier when outside of the home.
- We do not know all of the plants that grow on the property. Please be mindful of how your pet interacts with the wildlife in the area.
- Please pick up after your pet outside.
WILD ANIMALS
Please be aware that our property is located in a natural setting and may be visited by wild animals such as raccoons, foxes, coyotes, and occasionally black bears. While these animals are generally harmless and mostly active at night, it is important to use caution and be mindful of your surroundings while on the property.
Here are a few tips to help you stay safe:
- Keep a safe distance from any wild animals you encounter. Do not approach or try to feed them.
- Keep all food and trash securely stored to prevent attracting animals.
- If you see an animal acting aggressively or exhibiting unusual behavior, notify us immediately.
- Use caution when hiking or exploring the property, and be aware of your surroundings at all times.
FIRE PIT
SAFETY RULES:
- Only use approved fire pit fuels like dry wood and fire logs. DO NOT use accelerants like gasoline.
- Have a bucket of water, a hose, or a fire extinguisher readily available to quickly control the fire if needed.
- Never leave the fire unattended, especially if there are children or pets present.
- Keep the fire at a manageable size. A smaller fire is easier to control and produces less smoke.
- Don't overload the fire pit with excessive wood or other materials.
- Check wind direction before lighting the fire to prevent smoke and sparks from causing issues. Avoid burning a fire in windy conditions.
INSTRUCTIONS FOR STARTING A FIRE:
- Use dry, seasoned wood. Arrange the wood in a teepee or log cabin structure for better airflow.
- Place fire starters or crumpled paper at the center of the wood pile to help ignite the fire.
- Use long-reach lighters or matches to ignite the fire starters. Avoid using liquid accelerants.
- Once the fire is established, add small amounts of wood gradually to maintain a steady burn.
INSTRUCTIONS FOR EXTINGUISHING THE FIRE:
- Let the wood burn down to ash. Avoid leaving large, burning logs unattended.
- Pour water over the embers, stirring with a long-handled tool to ensure all embers are cooled.
- Before leaving, feel for any remaining heat. If it's still warm, continue adding water and stirring.
CHARCOAL GRILL
SAFETY RULES:
- The grill is designed to use charcoal briquettes only. Wood or other alternative fuels are not permitted.
- Do not move the grill to a different location.
- Wear appropriate clothing when operating the barbecue, avoiding loose or flowing garments that could catch fire.
- Be mindful of wind conditions. If it's too windy, consider postponing barbecue use to prevent flare-ups or accidental ignition of surrounding materials.
- Ensure that you are aware of the location of the nearest fire extinguisher.
- Avoid overcrowding the barbecue area. Ensure there is enough space for safe movement and operation.
- Keep children and pets at a safe distance from the barbecue while in use. Establish a designated play area away from the cooking area.
- Keep flammable materials, such as paper towels, away from the barbecue while in use.
- Stay attentive to the barbecue while cooking and be cautious of flare-ups.
- In the event of a flare-up, keep the lid closed to starve the flames of oxygen. If necessary, use a fire extinguisher.
USAGE INSTRUCTIONS:
- Use charcoal starter cubes or a very small amount of lighter fluid to light the charcoal. Avoid using excessive lighter fluid.
- Adjust the air vents to control airflow and regulate the charcoal burn.
- Wait until the charcoal is covered with white ash before spreading it for cooking. This indicates that the charcoal is ready.
- Adjust the charcoal arrangement as needed and be cautious of flare-ups.
- Stay attentive to the barbecue while cooking to prevent overcooking or burning the food.
CLEAN UP DIRECTIONS:
- Allow the charcoal to burn out completely before cleaning.
- Brush the cooking grates to remove any residue. For stubborn grime and leftover food particles use a grill brush or scraper.
- Wait for the grill to cool down before placing the cover back on.
LAWN CARE
In the event your stay is during the week please note that our lawn care service is scheduled on Wednesday afternoons. We apologize in advance for any inconvenience that might cause you.
CONVENIENCE FEES
We like to be as accommodating as possible and some fees could be waived in certain special circumstances.
- Early Check-in Fee (before 4:00 PM): $100
- Late Check-out Fee (after 11:00 AM): $100
- Dishwashing fee (only if dirty pots, pens, and large amount of dishes are left in the sink) : $100
- Grill cleaning fee (only if not cleaned after use): $50
TRASH
The garbage bins are located by the driveway entrance.
- Pickup is on Tuesday and Friday.
- Recycling is on Wednesday.
- Please make sure to dispose of the garbage bags by placing them inside the designated bins. If the bins happen to be at full capacity, please keep the garbage indoors to prevent any potential attraction of wild animals.
DECK DOOR LOCK
LOCKING AND UNLOCKING PELLA DOORS
- Ensure the door is completely closed and lift up the handle. To lock the door, turn the thumbturn lock on the inside with the handle raised.
- To unlock the door, turn the thumbturn lock on the inside and press down on the interior handle.
- See image with visual instructions HERE.
- Watch a video with instructions HERE.
CHECK-OUT INSTRUCTIONS
CHECK-OUT TIME IS 11 AM
Please follow the check-out instructions:
- Load and run the dishwasher.
- Take the garbage out and place it inside the designated bins. If the bins happen to be at full capacity, please keep the garbage indoors to prevent any potential attraction of wild animals.
- No need to strip beds or start laundry.
- Don't forget to check all closets and drawers for any personal items.
- Set heat to ECO mode in the winter months and AC off in the summer.
- Turn off all lights.
- Please arm the Ring Alarm system with the code provided at check-in
- Close and lock all doors and windows.
Thank you and have a safe trip home!
TRANSPORTATION & TOURS
ALL TRANSPORTATION NETWORK
349 South Plank Road
Newburgh, NY 12550
845.565.2306
alltrans.net
MAJESTIC TRANSPORTATION SERVICES & LIMO
581 Route 17M, Suite 300
Monroe, NY 10950
845.782.5552
majesticcarandlimo.com
THE BREW BUS
32 Moore Lan, Suite 28
Washingtonville, New York 1099
845.742.1378
brewbusny.com
THE LITTLE WINE BUS
10 Windsor Square Drive
New Windsor, NY 12553
917.414.7947
thelittlewinebus.com
COMMUNICATION
We encourage guests to communicate through the messaging platform where the reservation was booked. Our team monitors messages regularly from 8 AM to 8 PM, and periodically outside of these hours to ensure timely responses. While chat on the platform is preferred and more frequently monitored, you can also reach our messaging support at 845-518-2750.
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