MITCHELL HOLLOW

MITCHELL HOLLOW

HOUSE RULES

Please ensure every guest in the party is familiar with our house rules and house manual instructions.

  • Smoking and/or vaping is not permitted in the house.
  • Parties or unauthorized guests above the stated occupancy of the property are not allowed.
  • Be respectful to our neighbors and the community and keep the noise to a minimum.
  • No fires or coals are allowed on the decks, balconies, or porches.
  • The use of fireworks is not permitted.
  • Illegal substances are not allowed on the premises.
  • Do not rearrange the furniture or décor.
  • Refrain from activities that may damage the condition of the property for future guests or which result in excessive maintenance or cleaning.
  • The property is not childproofed, children must always be monitored by responsible adults.
  • Please exercise caution when enjoying the house amenities by following the posted instructions.
  • Please be mindful when exploring the grounds. It's advisable to wear appropriate clothing and use insect repellent to avoid tick bites, and avoid touching any unfamiliar plants to prevent exposure to poison ivy.

  • Firewood for the fire pit and fireplace is provided.

QUIET HOURS

10pm - 8am

PET/SERVICE ANIMAL RULES

Please inform us if you are planning on bringing your pet and provide their age and breed since not all types and/or breeds are allowed. Ensure the pets are included in your reservation details so proper pet fees are assessed on your booking.

Please follow the rules below:

  • Please keep the pet off of furniture and bedding.
  • Clean up accidents swiftly. If there is an accident that you're not able to clean yourself, please let us know as soon as possible.
  • Guests are responsible for any damage caused by their pet. The pet fee is designated for the additional cleaning service and will not be applied to the cost of any damages caused by the pet.
  • The pet must be crated if left without supervision.
  • Pets must be on a leash or in a carrier when outside of the home.
  • We do not know all of the plants that grow on the property. Please be mindful of how your pet interacts with the wildlife in the area.
  • Please pick up after your pet outside.

WILD ANIMALS

Please be aware that our property is located in a natural setting and may be visited by wild animals such as raccoons, foxes, coyotes, and occasionally black bears. While these animals are generally harmless and mostly active at night, it is important to use caution and be mindful of your surroundings while on the property.

Here are a few tips to help you stay safe:

  • Keep a safe distance from any wild animals you encounter. Do not approach or try to feed them.
  • Keep all food and trash securely stored to prevent attracting animals.
  • If you see an animal acting aggressively or exhibiting unusual behavior, notify us immediately.
  • Use caution when hiking or exploring the property, and be aware of your surroundings at all times.

FIRE PIT

SAFETY RULES:

  • Only use approved fire pit fuels like dry wood and fire logs. DO NOT use accelerants like gasoline.
  • Have a bucket of water, a hose, or a fire extinguisher readily available to quickly control the fire if needed.
  • Never leave the fire unattended, especially if there are children or pets present.
  • Keep the fire at a manageable size. A smaller fire is easier to control and produces less smoke.
  • Don't overload the fire pit with excessive wood or other materials.
  • Check wind direction before lighting the fire to prevent smoke and sparks from causing issues. Avoid burning a fire in windy conditions.

INSTRUCTIONS FOR STARTING A FIRE:

  • Use dry, seasoned wood. Arrange the wood in a teepee or log cabin structure for better airflow.
  • Place fire starters or crumpled paper at the center of the wood pile to help ignite the fire.
  • Use long-reach lighters or matches to ignite the fire starters. Avoid using liquid accelerants.
  • Once the fire is established, add small amounts of wood gradually to maintain a steady burn.

INSTRUCTIONS FOR EXTINGUISHING THE FIRE:

  • Let the wood burn down to ash. Avoid leaving large, burning logs unattended.
  • Pour water over the embers, stirring with a long-handled tool to ensure all embers are cooled.
  • Before leaving, feel for any remaining heat. If it's still warm, continue adding water and stirring.

CHARCOAL GRILL

SAFETY RULES:

  • The grill is designed to use charcoal briquettes only. Wood or other alternative fuels are not permitted.
  • Do not move the grill to a different location. 
  • Wear appropriate clothing when operating the barbecue, avoiding loose or flowing garments that could catch fire.
  • Be mindful of wind conditions. If it's too windy, consider postponing barbecue use to prevent flare-ups or accidental ignition of surrounding materials.
  • Ensure that you are aware of the location of the nearest fire extinguisher.
  • Avoid overcrowding the barbecue area. Ensure there is enough space for safe movement and operation.
  • Keep children and pets at a safe distance from the barbecue while in use. Establish a designated play area away from the cooking area.
  • Keep flammable materials, such as paper towels, away from the barbecue while in use.
  • Stay attentive to the barbecue while cooking and be cautious of flare-ups.
  • In the event of a flare-up, keep the lid closed to starve the flames of oxygen. If necessary, use a fire extinguisher.

USAGE INSTRUCTIONS:

  • Use charcoal starter cubes or a very small amount of lighter fluid to light the charcoal. Avoid using excessive lighter fluid.
  • Adjust the air vents to control airflow and regulate the charcoal burn.
  • Wait until the charcoal is covered with white ash before spreading it for cooking. This indicates that the charcoal is ready.
  • Adjust the charcoal arrangement as needed and be cautious of flare-ups.
  • Stay attentive to the barbecue while cooking to prevent overcooking or burning the food. 

 

CLEAN-UP DIRECTIONS:

  • Allow the charcoal to burn out completely before cleaning.
  • Brush the cooking grates to remove any residue. For stubborn grime and leftover food particles use a grill brush or scraper.
  • Wait for the grill to cool down before placing the cover back on.

WOOD FIREPLACE

SAFETY RULES:

  • Only use approved fire fuels like dry wood. DO NOT use accelerants like gasoline.
  • Always use seasoned, dry wood to prevent excessive smoke and soot buildup.
  • Never leave the fireplace unattended, especially if there are children or pets present, or when sleeping.
  • Never overload the fireplace with too much wood, as this can lead to overheating and potentially cause a fire.
  • When opening the stove door, do so slowly to prevent smoke from billowing out into the room.
  • Keep the area around the fireplace clear of any flammable materials, furniture, or decorations. 
  • When you're finished using the fireplace, use a fireplace tool to spread out the embers and allow them to cool gradually.

 

STARTING THE FIRE:

  • Build a Fire Base: Place crumpled newspaper or small pieces of kindling in the center of the fireplace grate. Arrange larger pieces of seasoned firewood on top in a crisscross pattern to allow for airflow.
  • Light the Fire: Use matches or a lighter to ignite the newspaper or kindling in several places. If using matches, ensure they are long enough to avoid burning your fingers.
  • Add Kindling: As the fire starts to catch, gradually add more kindling to help it grow. Avoid smothering the flames by adding too much wood too quickly.
  • Feed the Fire: Once the kindling is burning steadily, add larger pieces of firewood to the fire. Place them on the burning kindling, allowing space between the logs for airflow.

 

MAINTAIN THE FIRE:

  • Add Firewood: As the fire burns down, add additional firewood as needed to maintain the desired size and intensity of the fire. Avoid overloading the fireplace with too much wood at once, as this can smother the flames and create excess smoke.
  • Use Fireplace Tools: Use fireplace tools such as a poker, shovel, and brush to rearrange the logs, remove ashes, and tend to the fire safely. Never use your hands to adjust burning logs or remove hot ashes.

Monitor and Maintain: It's important not to let the fire go out if you want to keep the room warm.

CONVENIENCE FEES

We like to be as accommodating as possible and some fees could be waived in certain special circumstances.

  • Early Check-in Fee (before 4:00 PM): $100
  • Late Check-out Fee (after 11:00 AM): $100
  • Dishwashing fee (only if dirty pots, pens, and large number of dishes are left in the sink): $100
  • Grill cleaning fee (only if not cleaned after use): $50

TRASH

The garbage bins are located by the garage doors

  • Pickup is on Tuesday
  • Please make sure to dispose of the garbage bags by placing them inside the designated bins. If the bins happen to be at full capacity, please keep the garbage indoors to prevent any potential attraction of wild animals.

PLEASE USE THE RUBBER STRAPS TO SECURELY CLOSE THE LID AND PREVENT SPILLS, LITTER, AND ATTRACTING WILD ANIMALS. JUST STRETCH THE STRAP TO LOCK IT IN THE PLASTIC BRACKET.

CHECK-OUT INSTRUCTIONS

Please follow the check-out instructions:

  • Load and run the dishwasher.
  • Take the garbage out and place it inside the designated bins. If the bins happen to be at full capacity, please keep the garbage indoors to prevent any potential attraction of wild animals.
  • No need to strip beds or start laundry.
  • Don't forget to check all closets and drawers for any personal items.
  • Set heat to 60° in the winter months and AC off in the summer.
  • Turn off all lights.
  • Close and lock all doors and windows.

Thank you and have a safe trip home!

COMMUNICATION

We encourage guests to communicate through the messaging platform where the reservation was booked. Our team monitors messages regularly from 8 AM to 8 PM, and periodically outside of these hours to ensure timely responses. While chat on the platform is preferred and more frequently monitored, you can also reach our messaging support at 845-518-2750.